E-commerce Ops
AI-Powered E-commerce Operations & Autonomous Retail Management Platform
Silent financial failures 0
Multi-store ingest, exception center, returns/CX/supplier agents, and HITL on refunds/POs.
M0–M10 complete · API 1.0.0
The problem
Multi-store retail ops drown in delays, stockouts, refunds, and silent automation failures.
Multi-store chaos
Orders/inventory fragmented across channels.
Ungoverned AI
Refunds/POs without HITL.
Exception blindness
No shared exception center.
Silent financial failures
Automation dies mid-refund or PO.
Supplier lag
Stockouts and overdue POs without agents.
The solution
FastAPI owns exceptions/HITL/financial gates; n8n owns store ingest/notify — refunds never silent-fail.
Governed commerce ops AI across Shopify/Woo/Custom/Magento — exception center, MCP agents, and HITL on money paths.
CDM ingest
Shopify/Woo/Custom/Magento normalized events.
Exception Center
Operator queue for delays, stockouts, refunds.
MCP agents
Returns/CX/supplier with allowlists.
HITL money paths
Refunds/POs require approval.
Cost hard-stop
Budget/eval controls on AI spend.
Stores → n8n CDM ingest → FastAPI exceptions/agents/HITL → Postgres/Qdrant → ERP/carrier stubs → dashboard
Before → After
Architecture
Delivery
Milestone narrative from kickoff through closeout — all gates met.
| ID | Theme | Unlocked |
|---|---|---|
| M0–M1 | Architecture + skeleton | Compose stack, schema, FastAPI, n8n, health |
| M2–M3 | Core intelligence | Orchestrator/agents, RAG, primary integrations |
| M4–M5 | Reliability + HITL | Approvals, DLQ, audit, Phase 1 gate |
| M6–M7 | Depth + Phase 2 | Secondary channels/agents, Phase 2 regression |
| M8–M9 | Dashboard + scale | Ops UI RBAC, eval, observability, adapters |
| M10 | Closeout | Docs, UAT/smoke, KT pack, deliverables |
Proof
Verified on local Docker dry-run — no invented client metrics.
m10 smoke
PASS
Closeout
Unauthorized
0
AuthZ
Approval
100%
Refunds/POs gated
Silent financial failures
0
DLQ/audit
Stack
- FastAPI
- n8n
- Postgres
- Redis
- Qdrant
- Shopify/Woo
- MCP
- Caddy
Want a system like this?
We build production AI ops platforms — multi-agent orchestration, RAG, CRM, and reliable automation — not one-off chatbot demos.